Privacy Policy

1. Introduction

Vyral ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform that connects SaaS brands with top creators for marketing campaigns.

This policy applies to all users of our platform, including brands, influencers, creators, and visitors to our website. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, phone number, company details)
• Profile information and preferences
• Payment and billing information
• Communication preferences and marketing consent
• Content you upload or share on our platform

2.2 Information Specific to Brands

• Company information (name, size, industry, website)
• Campaign requirements and target audience data
• Budget information and payment history
• Performance metrics and campaign analytics
• Communication with creators and campaign feedback

2.3 Information Specific to Influencers/Creators

• Social media profiles and follower counts
• Content categories and niche information
• Audience demographics and engagement metrics
• Portfolio and previous campaign examples
• Pricing information and availability
• Tax and payment information for earnings

2.4 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data and analytics
• Cookies and similar tracking technologies
• Location data (with your consent)
• Log files and server information

3. How We Use Your Information

3.1 General Platform Operations

• To provide and maintain our services
• To process payments and prevent fraud
• To communicate with you about our services
• To improve and personalize your experience
• To comply with legal obligations
• To ensure platform security and prevent abuse

3.2 For Brands

• To match you with suitable creators for your campaigns
• To provide campaign analytics and performance insights
• To facilitate communication between brands and creators
• To process payments and manage billing
• To provide customer support and account management
• To send relevant marketing materials and platform updates

3.3 For Influencers/Creators

• To showcase your profile to potential brand partners
• To match you with relevant campaign opportunities
• To process payments and manage earnings
• To provide performance analytics and insights
• To facilitate communication with brands
• To verify your identity and social media presence

4. Data Sharing and Disclosure

4.1 Information Shared Between Users

• Creator profiles are visible to brands for campaign matching
• Brand campaign requirements are shared with relevant creators
• Communication between matched brands and creators
• Campaign performance data shared between parties

4.2 Third-Party Service Providers

• Payment processors for secure transactions
• Cloud hosting and infrastructure providers
• Analytics and marketing tools
• Customer support and communication platforms
• Social media platforms for verification and integration

4.3 Legal Requirements

• When required by law or legal process
• To protect our rights, property, or safety
• To investigate fraud or security issues
• To comply with regulatory requirements

5. Your Rights and Choices

5.1 Access and Control

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Export your data in a portable format
• Opt-out of marketing communications

5.2 Privacy Settings

• Control profile visibility and privacy settings
• Manage communication preferences
• Choose what information to share with other users
• Control cookie and tracking preferences

5.3 Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure payment processing
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

11. Additional Information for EU Users

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.